Posted Passwords

Posted Passwords

One of my previous jobs was in the internal call center for a national organization. The upper management treated us like peons but gave us more power to cause problems than I've ever wielded before or since. We could remotely access pretty much anything connected to the Internet at any…

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The Time I was Called a Tooth Demon

The Time I was Called a Tooth Demon

In my late teens, I worked as a phone rep in the call center for a Christian television company. The Israelites had ten commandments, but we had two: Thou shalt not shake the snack machine. Thou shalt not grant a refund (or even imply that one might be possible) to…

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